To provide a seamless and professional experience, AK Global implements a clear and transparent order and delivery process, ensuring timely shipments and product quality.
1. ORDER PROCESS
โ Step 1: Inquiry & Consultation
- Customers send product inquiries via email, phone, or the website contact form.
- AK Global's team assists in product selection, provides quotations, and discusses trade terms.
โ Step 2: Order Confirmation
- Both parties agree on pricing, quantity, payment methods, and delivery schedule.
- The customer confirms the order in writing or through an official contract.
โ Step 3: Payment & Order Preparation
- The customer makes payment according to the agreed terms.
- AK Global conducts quality checks, packaging, and prepares the shipment.
2. DELIVERY PROCESS
๐ Flexible Delivery Options
๐น FOB (Free on Board) – Goods are shipped from the export port, and the customer handles further transportation.
๐น CIF (Cost, Insurance & Freight) – AK Global covers shipping and insurance costs to the import port.
โ Step 1: Shipment Arrangement
- AK Global arranges transportation according to the agreed delivery terms.
- Shipping details are provided for customer tracking.
โ Step 2: Documentation
- The full set of shipping documents (Bill of Lading, Invoice, Packing List, Certificate of Origin, etc.) is provided.
- Customs clearance assistance is available upon request.
โ Step 3: Delivery & Order Completion
- Goods are delivered to the designated location.
- The customer inspects and confirms the condition of the received products.
๐ฉ Contact us today for consultation and quick order processing! ๐
Email: kai@akglobal.com.vn
WhatsApp: (+84) 384 59 79 68